{"id":14423,"date":"2025-09-19T10:53:06","date_gmt":"2025-09-19T08:53:06","guid":{"rendered":"https:\/\/solution.staging3544.fr\/privacy-policy\/"},"modified":"2026-03-02T12:43:32","modified_gmt":"2026-03-02T11:43:32","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/solution.staging3544.fr\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div class=\"wpb-content-wrapper\" id=\"wpb-content-root\"><p>[vc_row css=&#8221;.vc_custom_1757940785560{margin-top: 100px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1757939178482{margin-top: 100px !important;margin-bottom: 100px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1772450960454{margin-top: 20px !important;margin-bottom: 20px !important;}&#8221;]<\/p>\n<h1 style=\"text-align: center;\">Privacy Policy<\/h1>\n<p>&nbsp;<\/p>\n<p><b>Last updated: September 2025<\/b><\/p>\n<p>This privacy policy explains how Diwio (hereinafter &#8220;we&#8221;, &#8220;our&#8221; or &#8220;Diwio&#8221;) collects, uses, protects and shares your personal information when you access our website &#8220;<a href=\"https:\/\/solution.staging3544.fr\/en\/\">https:\/\/solution.staging3544.fr\/<\/a>&#8221; (the &#8220;site&#8221;).<span style=\"font-weight: 400;\"> We are committed to protecting your privacy and ensuring that your personal data is processed in accordance with European personal data protection regulations, in particular the General Data Protection Regulation (GDPR). <\/span><\/p>\n<p><span style=\"font-weight: 400;\">By using our site, you agree to the collection and use of your personal information in accordance with this policy.<br \/><\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column css=&#8221;.vc_custom_1757939196150{margin-bottom: 100px !important;}&#8221;][vc_column_text]<\/p>\n<h2><span style=\"font-weight: 400;\">Who We Are<\/span><\/h2>\n<p>The data controller for personal data is Diwio, a company registered under SIREN 507 410 116, whose registered office is located at the following address:<\/p>\n<p><strong>Diwio<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">121, rue du temple de Blosne &#8211; 35136 Saint Jacques de la Lande<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Email : <\/span><a href=\"mailto:contact@diwio.com\"><span style=\"font-weight: 400;\">contact@diwio.com<\/span><\/a><span style=\"font-weight: 400;\"> &#8211; Phone : 09 70 65 99 80<\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column css=&#8221;.vc_custom_1757939231158{margin-bottom: 100px !important;}&#8221;][vc_column_text]<\/p>\n<h3><span style=\"font-weight: 400;\">What Data Do We Collect?<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">When you interact with our site, we may collect the following personal data:<\/span><\/p>\n<p><b>Directly provided personal data:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">First and last name<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Email address<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Phone number<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Territory<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Job title and organisation (where applicable)<\/span><\/li>\n<\/ul>\n<p><b>Automatically collected data :<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Type de navigateur utilis\u00e9<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Pages visited and browsing duration<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Device information (operating system)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Cookie-related data (see &#8220;Cookies&#8221; section below)<\/span><\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column css=&#8221;.vc_custom_1757939251369{margin-bottom: 100px !important;}&#8221;][vc_column_text]<\/p>\n<h3><span style=\"font-weight: 400;\">What Data Do We Collect?<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">How Do We Use Your Data?<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Respond to your requests (for example, via our contact form)<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Improve the user experience on our site (personalisation of your browsing, analysis of preferences)<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Send you marketing information (newsletters, if you have consented)<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Manage our customer relationship (to answer your questions, provide after-sales service)<br \/><\/span><\/li>\n<li><span style=\"font-weight: 400;\">Comply with legal obligations<br \/><\/span><\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column css=&#8221;.vc_custom_1757939264551{margin-bottom: 100px !important;}&#8221;][vc_column_text]<\/p>\n<h3><span style=\"font-weight: 400;\">Legal Basis for Processing<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The processing of your data is based on several legal grounds, depending on the type of interaction with us:<br \/><\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Consent: For sending marketing communications (newsletters, promotions)<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Legitimate interest: To improve the operation of the site and optimise the user experience<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Performance of a contract: For the provision of our services<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n<h3><span style=\"font-weight: 400;\">Cookies and Similar Technologies<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The site uses cookies to improve your browsing experience. A cookie is a small text file that is stored on your device when you visit our site. <\/span><\/p>\n<p><b>Types of cookies used:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">These cookies are essential for the proper functioning of the site (e.g. user session management)<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">They help us analyse the use of the site and improve it (e.g. Google Analytics with IP anonymisation)<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">These cookies allow us to personalise your experience on our site, such as remembering your preferences<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">These cookies are used to offer you targeted advertisements based on your interests<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">When you access our site for the first time, you are informed of the use of cookies via an information banner. You may accept or refuse the use of cookies. You can also manage your cookie preferences at any time via your browser settings.  <\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column css=&#8221;.vc_custom_1757940329604{margin-top: 100px !important;margin-bottom: 100px !important;}&#8221;][vc_column_text]<\/p>\n<h3>Sharing of Personal Data<\/h3>\n<p>We never sell your personal data.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column css=&#8221;.vc_custom_1757939349502{margin-bottom: 100px !important;}&#8221;][vc_column_text]<\/p>\n<h3>Data Location and Security<\/h3>\n<p><b>Hosting<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Your data is hosted exclusively in France, ensuring compliance with European data protection regulations.<\/span><\/p>\n<p><b>Security<\/b><\/p>\n<p><span style=\"font-weight: 400;\">We implement appropriate technical and organisational security measures to protect your personal data:<br \/><\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Encryption of sensitive data<br \/><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Acc\u00e8s s\u00e9curis\u00e9 \u00e0 nos syst\u00e8mes<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Secure access to our systems<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Training our teams in data protection\n<p><\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">In the event of a data breach likely to pose a risk to your rights and freedoms, we will inform you as soon as possible.<\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column css=&#8221;.vc_custom_1757939357419{margin-bottom: 100px !important;}&#8221;][vc_column_text]<\/p>\n<h3><span style=\"font-weight: 400;\">Data Retention Period<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">We retain your personal data only for as long as necessary to achieve the purposes for which it was collected:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Contact data (prospects): 3 years from the last contact<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Customer data: 3 years after the end of the contractual relationship<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Marketing communications: Until you withdraw your consent<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Cookies: 12 months<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Legal obligations: For the duration required by applicable legislation<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column css=&#8221;.vc_custom_1757939363748{margin-bottom: 100px !important;}&#8221;][vc_column_text]<\/p>\n<h3><span style=\"font-weight: 400;\">Your Personal Data Rights<br \/><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">In accordance with the GDPR, you have the following rights regarding your personal data:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Right of access: You have the right to request a copy of the personal information we hold about you<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Right of rectification: You may request the correction of inaccurate or incomplete personal data<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Right to erasure: You may request the deletion of your personal data, under certain circumstances<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Right to restriction of processing: You may request that we restrict the processing of your personal data in certain cases<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Right to object: You may object to the processing of your personal data, in particular for direct marketing purposes<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Right to data portability: You may request to receive your personal data in a structured, machine-readable format<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">To exercise your rights, please contact us at : <\/span><a href=\"mailto:contact@diwio.com\"><span style=\"font-weight: 400;\">contact@diwio.com. <\/span><\/a><span style=\"font-weight: 400;\">We are committed to responding to your request within a maximum of 30 days.<\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column css=&#8221;.vc_custom_1757939371860{margin-bottom: 100px !important;}&#8221;][vc_column_text]<\/p>\n<h3><span style=\"font-weight: 400;\">Complaints<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">You may lodge a complaint with your local data protection authority. In France, this is the CNIL:<\/span><a href=\"http:\/\/www.cnil.fr\" target=\"_blank\" rel=\"noopener\"> <span style=\"font-weight: 400;\">www.cnil.fr<\/span><\/a>. A full list of European authorities is available at : www.edpb.europa.eu.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column css=&#8221;.vc_custom_1757940344420{margin-bottom: 100px !important;}&#8221;][vc_column_text]<\/p>\n<h3><span style=\"font-weight: 400;\">Changes to the Privacy Policy<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">We reserve the right to modify this privacy policy at any time. Any changes will be published on this page and will take effect upon update. In the event of a substantial change, we will notify you by email if you are a customer, or via a banner on our site.<br \/>  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">We encourage you to regularly check this page to stay informed of any changes.<\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column css=&#8221;.vc_custom_1757939381246{margin-bottom: 100px !important;}&#8221;][vc_column_text]<\/p>\n<h3><span style=\"font-weight: 400;\">Contact us <\/span><\/h3>\n<p><span style=\"font-weight: 400;\">If you have any questions regarding this privacy policy or if you wish to exercise your rights, please do not hesitate to contact us:<\/span><\/p>\n<p><b>Diwio<\/b><b><br \/>\n<\/b><span style=\"font-weight: 400;\">121, rue du temple de Blosne<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">35136 Saint Jacques de la Lande<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Email : contact@diwio.com<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Phone : 09 70 65 99 80<\/span>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row css=&#8221;.vc_custom_1757940785560{margin-top: 100px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1757939178482{margin-top: 100px !important;margin-bottom: 100px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1772450960454{margin-top: 20px !important;margin-bottom: 20px !important;}&#8221;] Privacy Policy &nbsp; Last updated: September 2025 This privacy policy explains how Diwio (hereinafter &#8220;we&#8221;, &#8220;our&#8221; or &#8220;Diwio&#8221;) collects, uses, protects and shares your personal information [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"class_list":["post-14423","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/solution.staging3544.fr\/en\/wp-json\/wp\/v2\/pages\/14423","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/solution.staging3544.fr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/solution.staging3544.fr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/solution.staging3544.fr\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/solution.staging3544.fr\/en\/wp-json\/wp\/v2\/comments?post=14423"}],"version-history":[{"count":10,"href":"https:\/\/solution.staging3544.fr\/en\/wp-json\/wp\/v2\/pages\/14423\/revisions"}],"predecessor-version":[{"id":14439,"href":"https:\/\/solution.staging3544.fr\/en\/wp-json\/wp\/v2\/pages\/14423\/revisions\/14439"}],"wp:attachment":[{"href":"https:\/\/solution.staging3544.fr\/en\/wp-json\/wp\/v2\/media?parent=14423"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}